What Nobody Asked (But You’ll Be Glad We Answered)
Let’s be honest: plumbing only becomes top of mind when something goes wrong.
So, before it does, here’s a quick dive into the questions nobody asked (yet) — and the answers that might just save you time, money, and a few headaches.
How often should my septic tank be drained?
Most septic tanks should be emptied every 2 to 3 years, depending on household size and water usage.
If you notice slow drains, bad smells, or soggy ground near the tank — it’s probably overdue. Regular emptying prevents blockages and costly overflows.
What does “home plumbing maintenance” actually include?
Home maintenance isn’t just fixing leaks — it’s preventing them.
A proper check-up includes:
- Inspecting visible pipes and taps for leaks
- Flushing geyser valves
- Checking drain flow and water pressure
- Inspecting toilets and seals
- Cleaning traps and strainers
We recommend a quick annual inspection to catch small problems before they turn expensive.
What is CCTV drain inspection and why do I need it?
CCTV drain inspection uses a small waterproof camera to look inside your pipes.
It’s the only way to accurately locate cracks, blockages, or root intrusion without breaking floors or digging up your garden.
Think of it as a colonoscopy for your plumbing system — quick, clean, and revealing.
Can you find a leak without digging up my property?
Absolutely. Our acoustic and thermal imaging leak detection systems locate hidden leaks through sound and temperature mapping — no guesswork, no destruction.
We can pinpoint a leak within a few centimeters, saving you from unnecessary excavation.
What is pipe relining and how long does it last?
Pipe relining repairs your damaged pipes from the inside, using a resin liner that cures to form a new, seamless inner wall.
It’s trenchless (no digging) and adds 50+ years of life to your existing system — ideal for driveways, walls, or heritage buildings where excavation isn’t an option.
Why does my drain keep blocking even after it’s been cleared?
If a drain keeps backing up, there’s usually an underlying issue — cracked pipe, sagging section, or roots growing in.
High-pressure jetting clears the blockage, but a CCTV inspection shows why it’s happening so it can be fixed permanently.
Can I use greywater for irrigation safely?
Yes — but it must be filtered and diverted correctly.
Greywater from baths, showers, and washing machines can be reused safely if you avoid harsh chemicals and have a proper filtration setup.
We can help you design or maintain a safe system that won’t clog or smell.
How can I tell if my geyser is about to fail?
Warning signs include:
- Rusty or discolored water
- Rumbling noises
- Water leaking from the drip tray
- Inconsistent hot water
If your geyser is over 7–10 years old, it’s worth having it inspected — sudden bursts can cause serious water damage.
What’s the difference between jetting and rodding?
Rodding pushes blockages through using steel rods — fine for small obstructions.
Jetting blasts high-pressure water through the system, completely cleaning the pipe walls.
It’s faster, more thorough, and prevents repeat blockages — especially in grease-heavy or long drainage systems.
What should I never flush down a toilet?
Baby wipes (even “flushable” ones), sanitary products, nappies, grease, and dental floss.
They don’t break down and will eventually block your pipes.
If it’s not natural waste or toilet paper — keep it out of your drains.
Didn’t spot the answer you were looking for?
Don’t let your question go down the drain — drop us a message and we’ll get back to you faster than a pressure jet on full blast.